The criteria used to rate the best car insurance companies take into account multiple things, such as claim satisfaction, customer service, the percentage of people that want to renew and of course, those that are recommending the company. Of course, the value you get for the price you pay determines the best winners.
USAA
When it comes car insurance, by far the best one you can find nowadays is USAA. This company has been around for quite a while and in this time it has improved its services tremendously. It has one of the highest overall scores, around 94 and has one of the fastest and most reliable claims processing. In fact, many people are so satisfied that they renew their insurance yearly with them.
State Farm
A company with a lot of expertise in auto insurance, State Farm is close to the USAA when it comes to the overall score, providing a 92.7. Alongside that, it has similar scores in regards to claims processing speed as well as a very good recommendations percentage. The fast processing speed for the insurance claims and their trustworthiness recommend them as being one of the best car insurance companies.
GEICO
One of the largest insurance companies in the US, GEICO has been around since 1936 and since then it has evolved a lot, becoming some of the best businesses to choose if you want an insurance. Numbers do prove it, with a score of around 91, and a fast claim processing speed, people from all over the country recommend it as being reliable as well as trustworthy.
Liberty Mutual
This fared a little lower than other companies, but it still manages to bring some of the best results from an insurance company, so it’s well worth it. With numbers similar to GEICO, yet fewer people that recommend it, Liberty Mutual is a good choice for those that want a pretty fast claim processing and good results.
Farmers
This year, the company has fared amazingly well, being the third one in results, with scores much larger than any other company. It has a great claim processing score, yet people seem to be a little reluctant to recommend it, especially when compared to the USAA and STATE FARM
Other mentions
There were other companies which fared very well this year in the car insurance business. Here we can include the Auto Club of Southern California, Nationwide, Allstate, American Family and The Hartford.
What’s very interesting about these companies is that, when you compare the results with the last year, you can clearly see an improvement in the claim processing and customer that recommend the service. This means that the car insurance companies are finally thinking that the customer satisfaction and a job well done is the main concern, which is great because this way everyone wins!
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